Outlook 2016 cached exchange mode not updating
give that a try if you're still seeing this problem.
Running ESEUTIL to repair the Mailbox Store on the Exchange server is actually one of the worst things one can do to an Exchange server.
Two users on my network have stopped receiving emails into their inbox on their laptops. The first person had the issue begin two weeks ago, the second has started today.All emails after that point are no longer in the inbox. I checked the files and they are both different sizes and less than 1GB.It makes all the motions of connecting to the server and updating folders in the bottom right corner of the outlook window.The order in which it does this depends on your version of Outlook (see the table below).While you can’t directly change the sync order, you can still influence it by selecting the folder that you want to have synched.